We Monitor, Maintain and Support all aspects of your Users and User environments

Modular

Choose exactly what services match your user support requirements.

Scale Up or Down

We only charge for the number of users that need user support.

Proactive

Everything we do is geared so that we are aware of problems before they derail your business.

What Care 4 User offers your User Environment:

Full-service user device management

  • Fixed monthly fee
  • Unlimited monitoring and flexible support for your users
  • antivirus, patch management, event logs, hardware performance and more

Full user support

  • Remote support feature
  • Minor issues can be handled remotely
  • technician dispatch for more pressing issues

Professional integration

  • Get the most out of existing assets and resources
  • Hardware and software purchase option available

Mobile device management

  • Management of any iOS or Android mobile phones or tablets
  • profile management
  • remote wipe
  • location service
  • lockdown

Web security

  • Additional security insights and reporting on business web activity
  • Protect your users and business from threats and inappropriate content

 

 

Plans and Pricing

Starting with the basic Care 4 User Essentials, we bolt on all the options you need.

Support Services

Starting at R450/hr

  • Bundle User Support Service Hours
  • Premium Technical Support
  • Service Level Agreement
  • Guaranteed Response Times
  • Helpdesk
Professional Services

R50/mth/usr

  • Full User Monitoring
  • Software and Hardware Asset Monitoring
  • Includes Anti Virus, Patch Management and Remote Support
  • 5 Minute Data Collection
  • Includes Automation Features
  • Helpdesk and SLA Options
  • Bolt-on User Support hours
  • Comprehensive Monthly Reporting

Optional Add-Ons

Mobile Device Management

R20/mth/device

  • Keep Track of Mobile Devices
  • iOS and Android
  • Enforce Policies
  • Remote Wipe
Web Security

R65/mth/usr

  • Assist in protecting against Ransomware
  • Know what your users are browsing
  • Protect your precious bandwidth
  • Limit web usage based on categories
  • Weekly reporting
3rd Party Patch Management

R10/mth/usr

  • Requires Care 4 User Essentials or Professional
  • Patch Management of 3rd Party Applications such as Adobe, JAVA, FireFox etc
  • Monthly Reporting

Your Users

Now that everyone is connected, lets care for your users
Step 5